Returns & Exchanges
At AYURWAVES, your satisfaction and trust are our highest priorities. If for any reason you’re not completely happy with your purchase, we’re here to make returns and exchanges as easy as possible.
Return Eligibility
- Returns or exchanges are accepted within 10 days of delivery.
- Products must be unused, unopened, and in their original packaging.
- Please retain your order receipt or confirmation email for reference.
How to Return or Exchange
- Contact us at mail@ayurwaves.com or through our Contact Us page with your order details and reason for return.
- Our support team will guide you through the process and provide a return authorization.
- Ship the product back to us using a trackable service; customers bear the return shipping cost unless the item is defective or damaged.
Refunds
- Once we receive and inspect the returned product, your refund will be processed within 5–7 business days.
- Refunds will be made to the original mode of payment.
- Please allow additional time for your bank or card issuer to reflect the refund.
Exchanges
- If you wish to exchange for a different AYURWAVES product, please indicate your preferred product when contacting us.
- Exchanges will be processed once the original product is received.
Damaged or Defective Items
- If your order arrives damaged or defective, please reach out within 48 hours with photos of the issue.
- We will arrange a replacement or refund immediately, with no additional cost to you.
Our goal is to keep your wellness journey seamless and worry-free. Thank you for choosing AYURWAVES.